AliveCV support
Help Centre
Answers about creating and managing your CV. For account or technical help, email support@alivecv.com or contact the team through our support form.
Can I start without an account?
Yes. Open the guest CV builder, choose your profession and add your career information. Sign in when you want to save the CV to your account.
What happens when my AI credits run out?
The platform stays free forever. Continue editing manually, selecting templates, previewing and exporting. Buy more credits only when you want to use AI again. Purchased credits never expire or reset each month.
Are the gallery examples real people?
No. Sample galleries contain fictional demonstration data. Replace sample content with your own facts before sharing your CV.
Why do gallery and builder design counts differ?
The gallery combines layouts, visual styles and spacing to demonstrate presentation options. The CV builder separately lists the templates that can currently be edited with your own data. All supported builder professions are listed in the catalogue.
How do I save or export my CV?
Review the builder preview and use its available export options. Sign in to apply the CV to your account. Creation, manual editing and available exports are free. Review the displayed credit cost before choosing an AI-powered action.
Is the dashboard demo my account?
No. The product preview uses fictional data and does not save account changes or carry out real verification, booking or hiring actions.