Vihaan Menon
Professional profile
Relationship Manager with an illustrative 11-year career focused on client needs discovery and coordinated financial-service relationships. Core strengths include Client discovery, Relationship planning and Service coordination. Selected examples describe the challenge, contribution and handover materials.
Professional experience
Relationship Manager
Delivered defined workstreams in client needs discovery and coordinated financial-service relationships, coordinating reviewers and delivery partners.
- Prepared structured discovery notes and referred specialist questions to authorised colleagues.
- Created an owner-led service follow-up record and communicated status without promising unapproved outcomes.
Relationship Manager
Developed hands-on experience across client needs discovery and coordinated financial-service relationships, with a defined review process.
- Used client discovery and portfolio reviews on assigned work; recorded decisions so colleagues could understand the approach.
- Prepared handover materials and incorporated specialist feedback before closing the workstream.
Operations Associate
Built foundations through supported assignments, observation and practical feedback.
- Assisted with relationship planning and documentation, checking work with an experienced reviewer.
- Kept organised work records and developed clear handover habits through supervised practice.