Hospitality & Food Services
Vihaan Joshi
Front Office Executive
Guest reception, reservations and service coordination.
Professional profile
Front Office Executive with an illustrative 11-year career focused on guest reception, reservations and service coordination. Brings together guest reception, reservation systems and guest communication with practical delivery experience. Selected work below shows the problem, my contribution and the handover material rather than unsupported performance claims.
Professional experience
Front Office Executive
Asterline Hospitality Group
Responsible for scoped guest reception, reservations and service coordination work, coordinating the relevant reviewers and delivery partners.
- Reconciled reservation notes and prepared a shift briefing with relevant service owners.
- Introduced a clear handover record distinguishing completed, pending and escalated items.
- Maintained quality & handover and made unresolved questions visible before handover.
Front Office Executive
Northmere Hospitality Group
Developed hands-on experience across guest reception, reservations and service coordination, with a defined review process.
- Used guest reception and billing coordination on assigned work; recorded decisions so colleagues could understand the approach.
- Prepared shift handover and follow-up template and incorporated specialist feedback before closing the workstream.
Service Supervisor
Cedarfield Hospitality Group
Built foundations through supported assignments, observation and practical feedback.
- Assisted with reservation systems and service recovery, checking work with an experienced reviewer.
- Kept organised work records and developed clear handover habits through supervised practice.