Hospitality & Food Services
Rohan Joshi
Hotel Manager
Hotel operations, guest experience and cross-department leadership.
Professional profile
Hotel Manager with an illustrative 11-year career focused on hotel operations, guest experience and cross-department leadership. Brings together hotel operations, guest experience and team leadership with practical delivery experience. Selected work below shows the problem, my contribution and the handover material rather than unsupported performance claims.
Professional experience
Hotel Manager
Asterline Hospitality Group
Responsible for scoped hotel operations, guest experience and cross-department leadership work, coordinating the relevant reviewers and delivery partners.
- Coordinated a shared readiness view and a clearer guest communication sequence.
- Introduced a cross-department review focused on specific observations and follow-up evidence.
- Maintained guest / service context and made unresolved questions visible before handover.
Hotel Manager
Northmere Hospitality Group
Built a scoped practice in hotel operations, guest experience and cross-department leadership, with a defined review process.
- Used hotel operations and revenue coordination on assigned work; recorded decisions so colleagues could understand the approach.
- Prepared service review register and improvement plan and incorporated specialist feedback before closing the workstream.
Service Supervisor
Cedarfield Hospitality Group
Built foundations through supported assignments, observation and practical feedback.
- Assisted with guest experience and service recovery, checking work with an experienced reviewer.
- Kept organised work records and developed clear handover habits through supervised practice.